Newsletters

December 2016

December 28, 2016

upcoming events This holiday season, in honor of your business and friendship, Market Connections has made a donation to Arcadia Center for Sustainable Food and Agriculture – Veteran Farmer Program. highlights How Customer Service Impacts Your Brand Few things can tarnish your brand’s reputation faster than a bad customer experience, and customer experience starts with customer service. Response time, employee knowledge and skill, attention to detail and courtesy are universal customer service goals, regardless of your business. Failure to deliver consistently on any of those can tarnish your brand. READ MORE Marketing Planning 2017: Should You Attend Trade Shows and Events? The 2016 Federal Media ... Read more

November 2016

November 28, 2016

upcoming events WEBINAR: Best Practice Series: Retaining Your Customers and Contracts Tuesday, December 13, 2016, 11:30-12:00 PM (EST). Market Connections will share how successful government contractors use third-party research to solidify their contract base and ensure customers are satisfied with products, services and delivery. Learn how customer satisfaction and loyalty data provide valuable past performance information that can be used in recompetes — and even in winning new business. REGISTER NOW highlights Federal Contractor Boosts Contract Win Rates with Customer Loyalty Program When the government procurement process moved toward LPTA (lowest priced technically acceptable) awards, many long-established contractors had to re-evaluate their win strategies. ... Read more

October 2016

October 28, 2016

upcoming events 2016 Federal Media & Marketing Study Join us November 9th at the TEGNA conference center in McLean, Virginia for this popular event among B2G marketers. The annual study looks at media consumption habits of federal decision-makers. Save $15 on individual tickets and $50 on a table of eight with early bird registration through September 30. REGISTER NOW highlights Study Shows Federal Decision-Makers Use Multiple Channels for Information Government decision-makers are accessing information through an increasingly complex mixture of print, digital, mobile and social media, according to the findings from the 2015 Federal Media and Marketing Study. Early results from the 2016 study ... Read more

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